IT Support • Axxia support • Secretarial Services
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Axxia case management system

 

  • I am fully experienced with administration of the Axxia case management system (Axxia v.5.00.003)
  • Creating letters and documents with merge codes 
  • Designing new case templates
  • Analysis, testing and refining
  • Workflows using automatic conditional processing
  • Access queries and Eureka reports to provide management information and statistics
  • Auditing of compliance with protocols and statutory obligations


IT support

 

  • Active Directory
  • Helpdesk / problem solving
  • Digital dictation support
  • Microsoft support, intranet, photocopiers
  • Workstation setups - pc, phone, dictation equipment
  • Word macros, templates, autotext and toolbar buttons
  • Repairing documents and other problems


IT training

  • Axxia
  • Microsoft Word, Excel, Outlook

Bespoke software

In many cases it can be more cost-effective to arrange for me to be trained on your bespoke software and then I can deal with set-ups

and training of your staff, especially if you don't have onsite IT staff. 


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